Job and Task Analysis Services

A Job and Task Analysis (JTA) is used to identify, establish, and record:

• job functions
• duties
• tasks and subtasks
• expected performance capabilities

It sets forth not only what an employee is expected to do, but also the conditions governing the performance and the performance standards to be reached.

A Job and Task Analysis:

• focuses and streamlines performance by checking for alignment of job tasks with business objectives
• enhances performance by documenting best practices
• enhances recruitment success by acting as the document of record for new hire qualifications and performance reviews
• focuses and streamlines training by providing a blueprint of job-aligned training objectives and standards
• facilitates the development of performance support solutions

A job and task analysis (JTA) is a critical element of any business’ internal documentation, particularly when performance issues may be due to employee ignorance of the nature and scope of their duties, rather than a lack of skills.

Every organization, large or small, should undertake a JTA for every core position to ensure that it has clearly captured what it expects each employee to contribute to the organization’s activities.

It’s also an effective way of capturing the expertise of your master performers and creating a bank of best practices.

The analysis can then be used as a reference document for HR personnel whenever they need to:

• develop competency frameworks
• hire new staff
• conduct performance reviews
• re-allocate responsibilities to other staff members
• develop employee training plans

Our experience shows that a Job and Task Analysis is an essential prerequisite for training success.

When combined with an overall workflow analysis, JTAs identify:

• areas of duplication, where two people are repeating the same task
• performance gaps, where tasks are not being performed
• confused task allocation, where no one knows who is responsible for a given task

BrainWave Solutions Inc. members have decades of experience in conducting highly successful job and task analyses for private and public sector clients.

BrainWave Solutions Inc. offers job and task analysis services either as stand alone projects or as part of a training solution or Human Performance Support Solution.

Analysis deliverables may include:

• reports on how tasks and function support business goals
• process/function decomposition diagrams
• decision trees or tables
• process flowcharts
• structured lists of job tasks and subtasks, including conditions and required performance standards

Tell me more about your overall client portfolio …

Tell me more about your track record in job and task analysis:

• business unit workflow analysis, which included a job and task analysis component
• contract management job and task analysis