In any organization, much employee learning takes place
through informal training—from a quick e-mail software walk-through
by a colleague to ongoing information sessions on key policies and procedures
offered by a supervisor.
The cost of poorly delivered informal training, however,
is high. Employees take longer to learn new skills, learn the wrong
way to complete tasks, or don’t learn at all.
BrainWave Solutions can design and develop train-the-trainer courseware
and job aids that provide staff with the skills and knowledge they
need to become effective teachers.
Employees who deliver informal training and information
sessions are most effective when they know both what to teach and how
to teach it.
Benefits include:
- reduced learning times
- increased accuracy of learning transfer
- enhanced employee confidence and morale
- improved job performance
Employees who can benefit from training in coaching, training,
and presentation skills include:
- supervisors
- coaches
- tutors
- mentors and subject matter experts
- more experienced employees, who act as models and informal trainers
Consider a Train-the-Trainer program whenever non-training
staff are responsible for:
- employee orientation to corporate policies and procedures
- on-the-job coaching, either stand-alone
or as part of a larger employee training program
- providing feedback and guidance on employee performance
- introducing new products or procedures to employees
- implementing corporate best practices
BrainWave team members have designed and developed a number of highly
successful train-the-trainer programs as part of larger training solutions.
We make sure that the train-the-trainer component is tightly integrated
into the overall solution for maximum effectiveness.
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